Bookings & No shows Kevin thoughts…….

2016-06-12 01.17.31

TO BOOK OR NOT THE BOOK, THAT IS THE QUESTION…..
So we opened Croí last year and we’ve been doing fairly well. We managed a building in Tralee that when you add Kevin, Noel and Paul has Croí. Heart, spirit, essence and much much more. We are so passionate about our industry that we are sick to the back teeth of others abusing it. The food system in the world is broken. We employ people from other countries to prepare our food and ignore the standard and quality we have at home. We have snobs in the country that think they are above everyone else but those are the biggest hypocrites of all. They squeeze every last drop out of service, demand service but still they believe everything is fine. All the smart people are too smart for their children’s own good. We eat mass produced mountains of garbage. I have heard of meetings taking place where the organisers of such event only care about greater yield at the expense of taste, quality and longevity. We at Croí want to break the trend. We want to support local so as that we can try to guarantee some sort of future for our kids. We want to get helped and help. We want our neighbouring restaurant to help us and in return we help them etc. etc. We guarantee we will work on sourcing “the best” our county can offer you, our people. We drive this restaurant to its limits to try to make ends meat in a society that taxes us to within a hairs breath of closure. What we ask for in return….

This is very simple, if we open and plan to stay we must make money to pay for aaaaaaalllll the taxes, wages, rates, bills, extras, even the paper the menu is printed on costs money and at the moment I have “hair-cut” written on the roster because there is so much to do it has to become part of a schedule. People come into Croí and book tables, some people walk in off the street hoping to eat and some people book tables and don’t turn up. I then have to wait 20 minutes and “i” have to ring you to see if your coming to sit at a table you booked. Knowing dam well that the 2 tables I have turned away would have enjoyed your table that is now free for the rest of the night because you couldn’t give a dam. People’s lives are at steak, weather you like the person or not is irrelevant because when you effect one of us you effect the team. You may even cost someone else their job, where does this dam get you because it could take them to the dole. One night at Christmas time, 28 people didn’t show, that’s your neighbour, your friend, your family member on the dole now. If a table goes from a 9 to 6, pick up the phone and ring, your taking up the table that I can use for the 2 to 4 people that are standing at the door of a restaurant that is trying it’s best to produce, support, employ and get through this life with as easy passage as possible by doing the right thing. If we decided to go the other way and told you we support local yet you see 1 truck pull up and deliver everything we serve then I think you would be saying to us eh, I’m not sure about that but we don’t we have several deliveries because we stand by our word. We are honest hard working people, why are you not? It takes less then a minute to do the right thing, I suggest you try it and you never know, we may hire a family member in the future…..

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